Pre-Orders

All pre-orders are paid in full at the time of placing an order. Once the order is placed you're guarantee to receive it once  it's available.  We will fulfill your order and ship it in a timely manner. You can cancel your order at anytime (please read the Cancellation Policy) for more information.  All Pre-orders are given a estimated date to be available by the manufacturers but subject to change without warning. If you have any questions or concerns please contact us via email at Customercare@stevenstoys.com or call us at 407-632-1177. Please have your order number available when placing your call .